WHOLESALE FAQs

What is Your Contact Information?

For questions related to your wholesale order, please contact Sales Support between 8:00am - 5:00pm EST at 1-800-457-9112, or by email at salessupport@foxchapelpublishing.com.  

When Will My Order Ship?

Orders ship within 2-Business days of receipt using the best shipping method unless specific shipping method requested.

Does My Order Qualify for Free Shipping?

Effective January 1, 2024:  Net cost orders $300 or more qualify for Free Shipping.

Who Can I Contact with Questions About My Shipments?

Please contact our Sales Support Department at sales@foxchapelpublishing.com, or call 1-800-457-9112 option 2.

Wholesale Returns Policy

Damages or shortages must be reported within 30 days of receipt of the order to receive credit.  Contact Sales Support to notify and receive a return authorization when applicable at sales@foxchapelpublishing.com, or call 1-800-457-9112, option 2.